Every celebration becomes more special when celebrated with loved ones. Share their joy by sending lots of kisses and warm hugs to them and make them feel extra special. Don't worry if you can't be present there but make them realise how much you think about them.
Cake and Bouquet cannot be cancelled on the same day of your experience.
To officially cancel or reschedule reply to booking confirmation email saying I wish to cancel my experience, please initiate the cancellation process with your order id or Kindly reschedule my booking to XX.YY.ZZ date or to a later date with your order id.
It takes 7-10 working days in a refund for the original payment method and 24 hr for TogetherV wallet.
To preserve customer privacy, Photos taken in the customer (Photography add-on) are deleted within a week of the event date and TogetherV is not liable for the loss of the images if they are not downloaded by the customer within 5 days of sharing images link.
Guitarist will wait for 15-30 minutes for your arrival from the booked slot time. In case of late arrival Guitarist may leave and there won't be any refund.
In case of a complaint, notice must be given to TogetherV within the experience time slot. TogetherV will mediate where necessary and would have the final say in all disputes.